LICENSE STATUS AND CONDITIONS

THE MORTGAGE & LOAN GURU LIMITED holds a license (FSP704411), issued by the Financial Markets Authority (FMA), to provide financial advice services.

THE MORTGAGE & LOAN GURU LIMITED (FAP) has been granted a Class 2 Financial Advice Provider Licence by the Financial Markets Authority.

Company -THE MORTGAGE & LOAN GURU LTD (FSP704411)

Advisers & Contact Details

Jaz Bedi-DIRECTOR AND PRINCIPAL ADVISER (FSP624469)

E: jaz@tmlguru.co.nz

M: 02102793704

Preety Bedi-FINANCIAL ADVISER (FSP1002003)

Office address: 2/12 Laidlaw way, East Tamaki

E: preety@tmlguru.co.nz & admin@Tmlguru.co.nz

M: 0212951680

What we do

We are a small team of Financial Advisers who specializes in providing advice and transactional solutions for clients in Home Loans and Risk Insurance. we are expert in Mortgages and Risk Insurance. Whether you are looking to buy your first home or to grow your property portfolio, we are all about making it easier for you.

How we work

We work in the following manner:

We will agree on areas of advice requirements & establish the terms of our engagement.

We will get to know you and gather all necessary facts of your situation and identify your specific needs and objectives.

We will then analyse and research your circumstances & develop strategies to meet your needs & objectives. We will facilitate the application process for agreed products and services.

We will advise you with recommendations & review these strategies and actions on a timely basis.

We will also be providing you with ongoing services of assisting you in managing the re-fix of your mortgage facilities and any other related enquires you may have.

PROFILE

Jaz Bedi, Founding Director and Mortgage Adviser of The Mortgage & Loan Guru Ltd, Auckland started this company with a mission to help kiwis with their Mortgage

 & Insurance needs.

Jaz and his team are expert Award-Winning advisers and passionate in delivering the great customer experience, our main goal is to help the clients in achieving their financials and real estate goals. We love helping the first home buyers and making sure they are informed and guided at every step.

You can rely on the Best Advice:

* Independent Expert Advice

* Best deals –Interest rates & tailored structures to save interest costs

* Risk Insurance Specialist

* Relationship & Personalized service

* First Home Buyers with Low Deposit - 5 % (Lending Criteria applies***)

* First Home Loan ( Previously Welcome Home Specialist)

* Refinance/ Refix

* Construction & Development loans


THE MORTGAGE & LOAN GURU believes that the key to doing well financially is to know that money can work for or against us and that we have a choice which way it goes. Our advisers are passionate about helping people make the right financial choices by educating them (without being too boring!) about money matters and risks. No sales pitch, no up- sells, no scare tactic; arming clients with easy-to-understand information is our forte.

MILESTONES/ AWARDS

Jaz Bedi( DIRECTOR) Excellence Awardee - AVANTI FINANCE ADVISER OF THE YEAR – SPECIALIST LENDING

Jaz Bedi( DIRECTOR) Named One of New Zealand’s Top Mortgage Advisers - NZ adviser 2025 Report

https://premium.mpamag.com/nz-nza-top-advisers-2025-jaz-bedi/p/1

Jaz Bedi( DIRECTOR) Excellence Awardee 2025 - Pepper Money Adviser of the Year

Jaz Bedi( DIRECTOR) Recognized as the one of the Top NZ adviser 2024

Jaz Bedi( DIRECTOR) Recognized as the one of the Top 25 NZ adviser 2024

Jaz Bedi( DIRECTOR) EXCELLENCE IN ADVICE( LENDING) by SHARE & NEWPARK 2023

Jaz Bedi( DIRECTOR) SELECT ADVISER OF THE YEAR 2023 ( INDEPENDENT & FRANCHISE) EXCELLENCE

Jaz Bedi( DIRECTOR) RANKED AS ONE OF NZ ADVISER'S TOP ADVISER OF THE YEAR 2022

https://premium.mpamag.com/nz-top-advisers-2022-jaz-bedi/p/1

THE MORTGAGE & GURU LISTED AS ONE OF NZ ADVISER'S FAST BROKERAGES AND FAST STARTERS OF 2021

THE MORTGAGE & GURU LISTED AS ONE OF NZ ADVISER'S FAST BROKERAGES 2022

Jaz Bedi (DIRECTOR) NAMES AN NZ ADVISER YOUNG GUN OF THE YEAR 2021

https://www.mpamag.com/nz/best-in-mortgage/pp/313713

Jaz Bedi (DIRECTOR) RECEIVED NEWPARK'S PLATINUM AWARD 2020

THE MORTGAGE & LOAN GURU deals with the major and Non- Bank Lenders:

ANZ BANK

BNZ BANK

ASB BANK

WESTPAC BANK

AIA GO HOME LOANS

SOUTHLAND BANK SOCIETY

CO-OPERATIVE BANK

HEARTLAND BANK ( ASSET FINANCE REFERRAL)

AVANTI FINANCE



BASECORP FINANCE

ASAP FINANCE

SOUTHERN CROSS PARTNERS

FIRST MORTGAGE TRUST

DBR PROPERTY FINANCIERS

CRESSIDA CAPITAL

PEPPER MONEY

FUNDING PARTNERS

KIWI BANK

VINCENT CAPITAL

FINBASE

GO LEND

BUSINESS LOAN REFERRAL PARTNERS: PROSPA, BIZCAP & HOMESEC


Please note: We also deal with some private lenders outside the above list on a case by case basis.


INSURANCE COMPANIES

AIA

CIGNA

PARTNER’S LIFE

FIRE & GENERAL

We are not providing any personalised advice on House Insurance and content products. We can only refer our clients to Tower Insurance however clients don't have any obligation to take Tower Insurance products. Clients have to do their own due diligence on Home Insurance Products, The Mortgage & Loan Guru will not take any responsibility.

KIWISAVER REFERRAL

Disclaimer – KiwiSaver and Managed Funds

The Mortgage & Loan Guru does not provide personalised financial advice regarding KiwiSaver or managed funds. While we may refer clients to NZ Funds for general information, there is no obligation for clients to sign up for a KiwiSaver scheme or invest in any managed fund.

Clients are responsible for conducting their own due diligence before making any decisions related to KiwiSaver or managed funds offered by NZ Funds or any other provider.

The Mortgage & Loan Guru accepts no responsibility or liability for any investment choices made by clients.

Duties of the Financial Markets Conduct Act to:

1.   Meet the standards of competence, knowledge and skill set out in the Code of Conduct

2.   Give priority to the clients’ interests and

3.   To exercise care, diligence, and skill in regard to the advice we provide and

4.   Meet the standards of ethical behaviour, conduct, and client care set out in the Code of Conduct.

You can find more information by contacting us or visiting the Financial Markets Authority website at https://www.fma.govt.nz/.

Scope of Service and Engagement

We do everything, we can make property buying process easier, we will guide you at every step. You will get expert advice on how much you can borrow, and the best mortgage structure. We will help you in making the right property decisions, with exceptional experience, brief information and insights.

Once you have found the property for you, we will guide you through doing your due diligence. We highly recommend taking legal advice from the solicitor before you sign any legal contract. As part of providing mortgage advice, we will also review your insurance needs –Life, Trauma, TPD, Mortgage Repayment Cover/ Income Protection and Health Cover. Buying a property is a big financial commitment and it’s hard to be relaxed about it. We only work for you, not the bank and not the real estate agent. Your Interest is our priority. We are best at what we do, most of our business comes from our clients Referrals.

Areas of advice where we specialize:

• Obtaining a new mortgage for first home, Owner-occupied property & Investment Property.

• Structuring your home loan to suit your personal circumstances.

• Topping up your existing mortgage

• Refinancing your current mortgage.

• Restructuring your current mortgage

• Rolling over / Re-fixing your existing mortgage

• Risk Insurance - Life, Trauma, Tpd, Mortgage/ Income Protection and Private Health Cover

Consequently, THE MORTGAGE & LOAN GURU does not provide advice on the following key areas of financial planning:

• General taxation

• Asset protection and estate planning

• Insuring your home, contents, car and other asset insurance

• legal advice, Will planning, Family Trust, Investment products (e.g., Shares, Bonds, Managed funds, etc.)

This means that the recommendations are in isolation of your other financial affairs. This may mean that your other financial affairs may not totally integrate into the advice we are providing in this document. During our advice process, we may refer to some of the above matters and offer some general comments to demonstrate the importance of integrating our advice with the above areas. These general comments should not be a substitute for you seeking specialised advice from us, or another specialist, later on these topics.

IMPORTANT DISCLOSURES

How we get paid

In the normal course of business, we usually get paid an upfront commission directly by the provider and in some cases an additional trailing commission over the life of the loan or insurance policy. Commission are typically calculated as a percentage of the loan value or issued insurance premium at a rate that can vary by the provider.

The commissions are between 0.55% and 0.90% of the initial mortgage balance or amount funded. We may/will also receive 0.15 % to 0.20 % of the mortgage balance on each anniversary. Some of the banks pay $ 150 for Refixing the existing Mortgage and some banks pay Trail commission.

A full schedule of all providers and their commission rates is available upon request.

We may also receive a share of commission on the Insurance of a risk Insurance policy.

Commission from Insurance Provider (AIA, Cigna and Partner's Life) 100 % to 220% of the total annual premium. I will also receive 5% to 10% of each year’s premiums (Depending upon the Insurance company) for as long as the policy remains in force.

Clawback Recovery fee OR fees charged in some cases

If the loan is repaid within 28 months of settlement (the ‘Clawback Period), THE MORTGAGE & LOAN GURU may have some or all the original upfront commission ‘clawed back’ by the provider. To ensure the THE MORTGAGE & LOAN GURU is fairly compensated for the services originally provided to you, we may see to recover some or all of cost from you via a clawback recovery fee.

THE MORTGAGE & LOAN GURU have a right to Invoice you $ 1000 (admin fees) plus $ 250 per hour for the number of hours spent on getting you a pre-approval.

Examples of when we charge you a clawback fee include:

• The property is refinanced within the clawback period and TMLGURU was not given the opportunity to arrange the Refinance.

• The property is sold and the loan is repaid within the clawback period.

In some cases, we may charge a fee if we do not receive any commission from the lender, or if the commission received is minimal relative to the time spent on the application. In such situations, we reserve the right to invoice the client.

INSURANCE CLAW BACK

Most of the Insurance companies have a 24 month claw period which means if the Insurance policy has been cancelled before 24 months, THE MORTGAGE & LOAN GURU will need to pay back their portion of their commission depending upon the Insurance Company. THE MORTGAGE & LOAN GURU have a right to Invoice you $ 1000 (admin fees) plus $ 250 per hour for the number of hours spent on your application.

Admin fees – Change of Broker after approval

After getting the conditional approval, if you change your mind and wanted to deal with a different broker or directly with the bank, we have a right to Invoice you $ 1000 (admin fees) plus $ 250 per hour for the number of hours spent on getting you a pre-approval.

Service/ Brokerage fees – PRIVATE/NON-BANK LENDER

If we are applying through a private lender/2nd Tier lenders we can charge the 1% Brokerage fees of the loan amount. We may reduce our fees for our existing clients. If we are charging a brokerage fee then clawback fees will not be applied. In some cases, we may charge a fee if we do not receive any commission from the lender, or if the commission received is minimal relative to the time spent on the application. In such situations, we reserve the right to invoice the client. 

If we successfully arrange a conditional loan approval through a private/NON-BANK lender and client subsequently decide not to proceed with the application for any reason, we reserve the right to invoice for the professional time, expertise, and resources invested in preparing, assessing, and managing your application.

Conflict of Interest

We get paid commissions by lenders when a mortgage settles and in some cases at the mortgage anniversary each year. We ensure that we prioritize your interests by following an advice process that considers your circumstances and goals. We research suitable products and providers to ensure the advice meets your needs.

We also undergo annual training on how to manage any conflicts of interest and record any conflicts in a register that we review and manage. The Mortgage and Loan Guru is subject to a yearly audit and compliance reviews to ensure we meet our obligations while doing right by our clients.

Reliability history

A reliability event is something that may materially influence your decision on seeking advice from The Mortgage and Loan Guru/ from our advisers. Some examples of reliability events are legal proceedings against the Financial advisers or any of our financial adviser had been bankrupt in the last four years. Neither The Mortgage and Loan Guru nor any Financial adviser have been subject to a reliability event.

Your Obligations

Any advice or product implementation provided as a result of this needs analysis can only be as good as the information received from you so we ask that you provide me with the information requested. Without relevant and correct information about your personal and financial situation we run the risk of giving advice that is not appropriate for your needs. If you are unsure as to why we need certain information, please ask so that we can explain.

Privacy Act 2020

1. It is understood that any information gathered for this needs analysis is personal and we undertake to keep this information confidential and secure.

2. The Privacy Act 2020 gives you the right to request access to and correction of your personal information.

3. Information provided by you and or any authorized agent will be used by us and any members of my staff for the purpose of providing advice to you and may also be used by any: a) product or service provider when implementing any of my/our recommendations or variations thereof; b) compliance advisers, assessors or by any claims investigators who may need access to such information; and c) other professionals such as solicitors, accountants, finance brokers, financial planners when such services are required to complement this advice and as requested by you.

Dispute Resolution Scheme

If you are not satisfied with our service, you can make a complaint through the following methods:

• By logging into the Trail client portal and pressing on the “Make a Complaint” button on the bottom right of the page.

• By contacting the Director Jaz Bedi directly on 02102793704

• By sending an email to JAZ BEDI on jaz@tmlguru.co.nz

Once we receive a complaint, we follow an internal procedure to ensure we address the issue. Our process will:

• Acknowledge your complaint within 5 working days

• Inform you how we will address the complaint

• Gather any information that will help us resolve the complaint

• Aim to resolve the complaint within 10 working days.

• If we cannot resolve the complaint within this timeframe, we will update you regarding the next steps.

If you are not satisfied with how we addressed or resolved your complaint, you can contact the Financial Services Complaint Limited. They are an independent dispute resolution service that costs you nothing to use and will help us resolve any disagreements or finalise outstanding complaints.

Their contact details are:

Financial Services Complaint Limited

Address: ADDRESS POBox5967 Lambton Quay Wellington6145

Telephone number: PHONE NUMBER 0800347257, 044723725

Email address: EMAIL info@fscl.org.nz

Disclaimer

The Mortgage & Loan Guru/ advisers don’t give any guarantee that loan will definitely be approved rather we act on your behalf and can submit multiple applications to get a great deal. Loan approval will be based on Income, Expenses, Debts, Savings history, Account conduct & credit Criteria applies****

PRIVACY POLICY

Our Commitment to Your Privacy

At The Mortgage & Loan Guru, we value and respect your privacy. We are committed to protecting your personal information and ensuring that it is handled in accordance with the Privacy Act 2020 and all applicable New Zealand privacy laws.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you visit our website, engage our services, or interact with us in any other way.

By accessing our website, using our services, or providing information to us as a current or prospective client, you acknowledge and consent to the collection, use, and disclosure of your personal information in accordance with this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue the use of our website and services.

Collection of Personal Information

The Mortgage & Loan Guru provides financial advice relating to mortgages, lending solutions, and risk insurance products. To provide you with appropriate financial advice and services, we may collect personal information including, but not limited to:

• Full name
• Contact information (including residential address, telephone number, and email address)
• Date of birth
• Computer, device, and network information when using our online services
• Financial information and relevant health information (where applicable)
• Records of interactions and communications with us

Most personal information is collected directly from you. In certain circumstances, we may be legally required to collect specific information, such as identity verification documents, to comply with regulatory obligations.

While some information may be optional, failure to provide requested information may limit our ability to offer financial advice, assess your circumstances, or provide our services effectively.

We collect your personal information to:

• Provide financial advice and recommendations
• Arrange mortgage and insurance products
• Communicate with you regarding your applications and policies
• Meet legal and regulatory obligations
• Assist our advisers in providing ongoing service and support
• Improve our products, services, and client experience

Security and Retention of Personal Information

The Mortgage & Loan Guru is committed to protecting your personal information from unauthorized access, misuse, loss, alteration, or disclosure.

Personal information may be stored both electronically and in physical form within New Zealand. Some electronic records may be maintained through secure third-party client relationship management systems and cloud-based platforms that may store information within New Zealand or other approved jurisdictions.

To safeguard your information, we have implemented appropriate:

• Physical security measures
• Electronic security controls
• Administrative and managerial procedures
• Access controls and monitoring systems

As required by New Zealand legislation, including the Financial Markets Conduct Act 2013 and other applicable laws, we retain client records for a minimum period of seven (7) years. Certain information may be retained for longer periods where required by law, regulatory obligations, dispute resolution requirements, or legitimate business purposes.

Disclosure of Personal Information

You authorize The Mortgage & Loan Guru to share your personal information with trusted third parties involved in providing financial products, services, and communications relevant to your circumstances.

These third parties are required to maintain the confidentiality and security of your information and may only use it for the purpose for which it was provided, or as otherwise permitted by law.

We may disclose your personal information to:

• Lenders, banks, insurers, and financial service providers
• The Financial Markets Authority (FMA)
• Government agencies and regulatory authorities
• Independent compliance consultants and auditors
• Professional advisers, legal representatives, and dispute resolution providers
• Service providers assisting with administration, technology, communication, or business operations
• Any person or entity where disclosure is permitted or required by law

Indirect Disclosure of Personal Information

You acknowledge that your personal information may be disclosed to third-party organisations involved in assessing, processing, or managing applications and services requested by you.

These organisations may include:

• Banks and lending institutions
• Insurance providers
• Inland Revenue Department (IRD)
• New Zealand Police (where legally required)
• Credit reporting agencies
• Fraud prevention agencies
• Verification and identity service providers
• Other entities engaged by financial institutions to support their assessment processes

Any disclosure will be limited to information reasonably required for the intended purpose and will be conducted in accordance with applicable laws and privacy obligations.

Marketing Communications and Newsletters

As part of our ongoing commitment to client service, The Mortgage & Loan Guru may send newsletters, updates, educational content, market information, and promotional communications that we believe may be relevant and beneficial to you.

You may opt out of receiving marketing communications at any time by:

• Clicking the "Unsubscribe" link included in our emails;
• Contacting us at jaz@tmlguru.co.nz;
• Contacting us at admin@tmlguru.co.nz; or
• Advising your Mortgage & Loan Guru adviser directly.

Please note that we may still send important service-related communications that are necessary for administering your accounts, applications, or policies.

Accessing and Correcting Your Personal Information

Under the Privacy Act 2020, you have the right to request access to personal information we hold about you and request corrections if that information is inaccurate, incomplete, or outdated.

We encourage you to notify us promptly if your personal details change.

To access or correct your information, please contact your adviser or email:

• jaz@tmlguru.co.nz
• admin@tmlguru.co.nz

We will respond to your request in accordance with the requirements of the Privacy Act 2020.

Changes to this Privacy Policy

The Mortgage & Loan Guru reserves the right to amend or update this Privacy Policy at any time.

Where appropriate, we will take reasonable steps to notify clients of significant changes. The most current version will always be available through our website and business communications.

Your continued use of our website, services, or engagement with us following any updates constitutes acceptance of the revised Privacy Policy.

Privacy Breaches

If we become aware of a privacy breach involving your personal information, we will promptly investigate the matter and take reasonable steps to contain the breach and minimise any potential harm.

Where required under the Privacy Act 2020, we will:

• Notify the Office of the Privacy Commissioner; and
• Inform affected individuals where the breach has caused, or is likely to cause, serious harm.

Questions, Concerns, or Complaints

If you have any questions regarding this Privacy Policy, concerns about how your personal information has been handled, or believe your privacy rights may have been breached, please contact us:

Email: jaz@tmlguru.co.nz

Email: admin@tmlguru.co.nz

Or speak directly with your Mortgage & Loan Guru adviser.

We are committed to addressing privacy concerns promptly and fairly.

Privacy Commissioner

If you are not satisfied with our response, you may contact the Office of the Privacy Commissioner:

Office of the Privacy Commissioner
PO Box 10-094
Wellington 6143
New Zealand

Phone: 04 474 7590

Email: enquiries@privacy.org.nz

For further information regarding your privacy rights, please visit the Privacy Commissioner's website.

Links to Third-Party Websites

Our website may contain links to third-party websites for your convenience and information.

Please note that The Mortgage & Loan Guru does not control, endorse, or accept responsibility for the content, privacy practices, or security of any third-party websites.

When visiting external websites, we recommend reviewing their privacy policies and terms of use before providing any personal information.

Any information collected by third-party websites is governed by their own privacy policies and practices.

WESTPAC PRIVACY POLICY LINK

https://www.westpac.co.nz/about-us/legal-information-privacy/privacy-policy/

ANZ Bank

https://www.anz.co.nz

ASB Bank

https://www.asb.co.nz

BNZ Bank

https://www.bnz.co.nz

Westpac 

https://www.westpac.co.nz

Kiwibank

https://www.kiwibank.co.nz

Co-Operative Bank

https://www.co-operativebank.co.nz

SBS

https://www.sbsbank.co.nz

AIA Go home loan

https://www.aia.co.nz

Liberty

https://www.libertyfinance.co.nz

Resimac

https://www.resimac.co.nz

Pepper Money

https://www.peppermoney.co.nz

Avanti Finance

https://www.avanti.co.nz

Prospa

Small Business Loans

Gem Visa

https://www.gemfinance.co.nz

ASAP Finance

https://www.asapfinance.co.nz

Bizcap

https://www.bizcap.nz/

Valocity (property valuations)

https://www.valocity.co.nz

Tower

https://www.tower.co.nz/

Newpark Aggregator

https://newpark.co.nz/